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Ben jij op zoek naar een nieuwe uitdaging in een dynamische en internationale omgeving? Dan zijn wij op zoek naar jou!

[CompanyProfile] =>

Zero Friction is een toegankelijk, schaalbaar en betaalbaar cloudplatform voor warmteleveranciers en gebouwbeheerders.

Ter uitbreiding van hun team zijn ze op zoek naar enthousiaste, gedreven collega’s. Iets voor jou? 

 

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• We zijn op zoek naar een fulltime energieke en gedreven Onboarding Consultant om ons team te versterken.
• Rapporterend aan onze Customer Success Manager, ben je verantwoordelijk voor de succesvolle onboarding van nieuwe klanten.
• Je beheert alle onboarding-activiteiten en handhaaft de klanttevredenheid in een vroeg stadium. Je hebt te maken met B2B klanten in een op technologie gebaseerde omgeving.
• De ideale kandidaat werkt graag in een dynamische, energieke omgeving.
• Als Onboarding Consultant ben je het eerste aanspreekpunt van een nieuwe klant totdat je zeker weet dat ze succesvol opgestart zijn.

[Requirements] =>

• 0-2 jaar ervaring in het werken met B2B , bij voorkeur in een SaaS-gerelateerde omgeving;
• Vermogen om te gedijen in een competitieve omgeving en taken binnen korte tijdlijnen uit te voeren;
• Resultaatgericht, metrisch gericht en vindingrijk;
• Passie voor mens en techniek;

[TermsOfEmployment] =>

In het Zero Friction team zal je:

• Zorg ervoor dat zoveel mogelijk van onze klanten binnen de kortst mogelijke tijd live gaan;
• Zorg ervoor dat de klanten de middelen en trainingssessies krijgen die ze nodig hebben om op te starten;
• Proactief handelspartners bereiken via telefoon en e-mail;
• Samenwerken met een zeer gemotiveerd customer success en sales team;
• Een goed begrip krijgen van onze SaaS dienstverlening.

Wat krijg je?

• Je komt terecht in een jonge, sterk groeiende onderneming.
• Positieve, open cultuur met een enthousiast team
• Een competitieve verloning met verschillende extralegale voordelen zoals maaltijdcheques, GSM + abonnement, internet,…
• 20 dagen vakantie + 12 ADV dagen
• Flexibele werkuren
• Hoofdkantoor in Gent (Watt Factory)

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